Cancellation Policy

Effective Date: January 15, 2026
Last Updated: January 15, 2026

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If you have changed your mind and wish to cancel your order, we are here to help make the process as simple as possible.

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Order Cancellation Before Shipment

You may request to cancel your order within 24 hours of placing it, provided the order has not yet been shipped.

To request a cancellation, please contact us as soon as possible. While we cannot guarantee cancellation, we will make every reasonable effort to stop the order before it is dispatched.

If your cancellation request is approved, you will receive a full refund to your original payment method.

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Orders That Have Already Shipped

If your order has already been shipped, we are unable to cancel it. In this case:

• Please contact us for assistance

• Once the order is delivered, you may initiate a return in accordance with our Return and Refund Policy

Return eligibility, restocking fees, and return shipping costs will apply as outlined in that policy.

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Contact Information

For cancellation requests or questions, please contact us:

Momentum Ridge
Phone: 224-344-1643
Email: support@momentumridge.com

Business Hours:
Monday–Friday, 9:00 AM – 5:00 PM EST

Company Address:
Momentum Ridge
254 Chapman Rd, Ste 208 #26398
Newark, DE 19702
United States

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By placing an order on www.momentumridge.com, you acknowledge and agree to this Cancellation Policy.